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Customers
Returns
Free and open source (OSL-3.0 / AFL-3.0).
- Version
- 1.3.1
- Runs on
- Magento Open Source 2.4.7–2.4.9, PHP 8.2–8.4
composer require fixstacks/module-zero-returns
- Request from the order page: shipped items, reasons, refund or replacement
- Statuses pending → approved → received → refunded → closed, or rejected
- Messages both ways, emails to the store and the customer
- Return window and reasons in configuration
Returns (RMA): the customer asks from My Account, the store approves, receives and refunds, with messages and emails.
Details
A customer asks to return shipped items of an order from My Account, inside the return window, with a reason per item and a refund or a replacement. Sales > Returns shows the request with the items and the conversation; the store approves (the customer gets the return instructions), marks the items received, refunds through a credit memo, or rejects, with a message at every step. Both sides can write on the return; every step sends an email.
| Package | fixstacks/module-zero-returns |
|---|---|
| Version | 1.3.1 |
| Magento | Open Source 2.4.7–2.4.9 |
| License | OSL-3.0 / AFL-3.0 |
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